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ARKLANET.com Customer Support |
Virus and SPAM Protection
Internet Call Waiting
Internet Fax
Extra Email Space
Extra Email Boxes
Remote Dial-up
Photo Services
Music Center
Do you already have High-Speed cable or DSL access? Do you want all the features and benefits of being and ARKLANET.com member?
Get ARKLANET for Broadband!
Use your existing high-speed connection to access member benefits. Get extra email boxes, webspace, personal start page, and ARKLANET community membership. Only $5.95 per month!
CLICK HERE TO LEARN MORE!
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At ARKLANET.com we have many options for customer support. It is our number one prioirty to offer the best customer support in the industry. Your call will be answered by "Local Folks, Connecting Local Folks!" Choose what program best suits your needs;
- Online FAQ section - frequently updated based on user input. This service is instant and always free
- Online Support Forum - This forum has help offered by both our staff and other customers. Search the forum for what your looking for. Also, lots of good ideas here from our customers on how to get the most out of your Internet Experience. This service is instant and always free.
- Online Instant Live Chat help. Subject to operator availability, this service is offered during most business hours. When available, the service is free and instant. When an operator is not available, you can leave an email message.
- Online Instant Messenger - Use your ARKLANET.com Instant Messenger to IM our help department. You must be logged into your community page to use the ARKLANET IM. Subject to availability and always free.
- Email our Support Department by CLICKING HERE. You will usually get a response within 4 business hours. Always free.
- Submit a Trouble Ticket HERE. This service is always free and the best way to track an complicated problem. We encourage users to use the Ticket System and it is always free.
- Call our Toll-Free number at 1-866-557-7477 (1-866-55-77isp). You will be connected to the next available operator during business hours. This service is free with our Enhanced, Deluxe, and Premium services as well as with all high-speed services. After initial set-up, there may be a fee charged if you are on a Value Plan. Please check your service agreement.
Or fill out our Support Form below
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